0k95 Privacy Policy

1 What Information We Collect

For the purpose of registration and service delivery on the 0k95 platform, we may collect the following types of personal information:

• Identity Information: Your full name, date of birth, and national ID details (where applicable).
• Contact Information: Email address and mobile number.
• Financial Information: Relevant details of your bKash, Nagad, Rocket, Upay, or bank account — for transaction processing purposes only.
• Login and Security Information: Username, password (encrypted), and security question answers.
• Technical Information: IP address, browser type, device information, operating system, and session logs.
• Usage Information: Your activity on the platform, such as betting history, game play records, and preferences.
• Cookies and Tracking Data: Information related to website browsing behaviour (see the Cookies Policy section for details).

2 How We Collect Information

We collect your information in the following ways:

• When you fill in the registration form on our platform.
• When you carry out deposit or withdrawal transactions.
• When you contact our 24/7 live chat support.
• When you get in touch with us by email.
• Technical information collected automatically from your device and browser.
• From third-party identity verification and payment processing partners.

3 Purpose of Using Your Information

We use the information collected only for the following legitimate purposes:

1. Creating, managing, and securing your account.
2. Processing all financial transactions including deposits and withdrawals.
3. Verifying your age (21+) and identity.
4. Complying with applicable laws and responsible gaming guidelines.
5. Preventing fraud and conducting anti-money laundering (AML) processes.
6. Personalizing your experience and providing relevant bonuses and offers.
7. Analysing usage patterns to improve our services.
8. Responding to support queries and resolving complaints.
9. Sending promotional messages where applicable (which you can withdraw at any time).

4 Data Storage and Security

0k95 uses industry-standard SSL encryption and modern security protocols to keep your personal information safe. Our servers are hosted in secure data centres, and firewalls along with regular security audits are in place to prevent unauthorised access.

Your information will be stored for as long as your account is active or as needed to provide services. We may retain certain information for a set period to meet legal obligations, resolve disputes, and enforce agreements.

• All sensitive data is stored with AES-256 encryption.
• Passwords are never stored in plain readable form.
• All website and app connections are always made via HTTPS.
• Regular security checks and access monitoring.

5 Sharing Information with Third Parties

0k95 does not sell, rent, or unlawfully share your personal information. However, sharing limited information with certain third parties may be necessary to deliver our services:

• Payment Processors: To complete transactions via bKash, Nagad, Rocket, Upay, and bank accounts.
• Identity Verification Partners: To confirm age and identity.
• IT and Cloud Service Providers: The technical infrastructure needed to operate the platform.
• Fraud Prevention Services: To protect account and financial security.
• Legal Authorities: Where we are required to disclose information in accordance with applicable law, court orders, or regulatory authority directives.

All these third parties are bound by contract with us and are required to use your information only for the specified purpose.

6 International Data Transfers

Our servers and infrastructure may be located in various countries. When transferring data, we always ensure that the recipient country or organisation maintains adequate data protection standards. We safeguard your information through authenticated agreements and technical protective measures.

7 What Cookies Are and Why We Use Them

Cookies are small text files stored on your browser or device when you visit our website. They help improve your browsing experience and ensure the platform functions correctly.

0k95 uses the following types of cookies:

• Essential Cookies: Required for the core functionality of the platform — maintaining login sessions, security tokens, and so on.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand usage patterns and improve our services.
• Security Cookies: To detect fraud and protect accounts.

You can control or delete cookies from your browser settings, though this may limit some features of the platform.

8 What Rights You Have

As a registered user of 0k95, you have the following rights over your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Object: The right to object to your information being used for a specific purpose.
• Data Portability: The right to receive your personal information in a structured, commonly used format.
• Withdrawal of Consent: If you have agreed to processing based on consent, the right to withdraw that consent at any time.

To exercise any of the above rights, send an email to [email protected] or contact our 24/7 live chat.

9 Privacy of Minors

0k95 is an adults-only platform intended solely for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. If it comes to our attention that information has been collected from a minor, we will immediately delete that information and close the associated account.

10 Promotional Communications and Opt-Out

While your account is active, we may occasionally notify you about bonus offers, promotions, or important updates. You can opt out of these communications at any time:

• By changing your notification preferences in your account settings.
• By sending an opt-out request to [email protected].
• By making a direct request via our 24/7 live chat.

Transactional messages (deposit confirmations, security alerts, etc.) are not covered by the promotional opt-out.

11 Changes to This Policy

0k95 reserves the right to update or amend this Privacy Policy at any time. If a significant change is made, we will inform you in the following ways:

• By publishing a new "Last Updated" date at the top of this page.
• By sending a notification to your registered email.
• Via a notification when you log in to the platform.

If you continue to use 0k95 after a policy change, it will be assumed that you have agreed to the new policy. We recommend that you visit this page regularly.

12 Other Relevant Policies

This Privacy Policy is part of our overall legal framework. For more details, please see the following pages:

• Terms and Conditions — The full terms governing use of our services.
• Responsible Gaming — Guidelines for playing safely and responsibly.
• FAQ — Common questions and answers.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us: